Patients clinics and programs

At the PrimaCare Community Family Health Team (PCCFHT), we offer a variety of services and programs to meet the needs of our patients. In addition to the care that you receive from your family doctor, the PCCFHT also has other health care providers available to support your needs. These programs aim to increase the quality of your health, by either helping to manage current conditions or assisting in preventing future health problems.

After Hours Clinic

The After Hours Clinic is for patients of the Family Health Team who need to be seen the same day and cannot be booked in regular office hours. You need to call your Family Physician’s office first and your Family Physician will then refer to the After Hours Clinic if appropriate.

Note: This service is not for routine office appointments or urgent issues.

Monday to Friday: 5:00PM – 8:00PM

Blood Pressure Clinic

At PrimaCare we offer free blood pressure measurement and monitoring sessions. The Blood Pressure clinic is used to promote cardiovascular health in our community and to raise awareness about the importance of blood pressure monitoring. A copy of your results will be given to you and no referral is needed.

Trained volunteers will help you:

Measure your blood pressure and record your results

Complete a checklist about risk factors for heart disease and stroke

Address modifiable risk factors

Wednesday: 1:30PM – 3:30PM

Thursday: 9:30AM – 11:30AM

Chiropody

A Chiropodist assesses and treats foot conditions. Foot problems are very common in people with diabetes and can lead to serious complications. Referral needed from your Family Physician’s office.

Some of the conditions a patient may be referred for include:

Subcutaneous lesions

Corns, callouses, warts

Nail conditions

Wednesday and Thursday: 9:00AM – 3:30PM

Dietitians

A Registered Dietitian (RD) is a health professional who can provide advice on nutrition, food and healthy eating choices to help you achieve and maintain a healthy lifestyle. Whether you are trying to manage a medical condition with a special diet, control your weight, feed your family, or interpret nutrition facts on food labels, a Registered Dietitian can help. Registered Dietitians are your trusted experts in nutrition. Referral needed from your Family Physician’s office.

Look for our nutrition newsletter available in paper and on our website.

Monday: 9:00AM – 4:00PM
Tuesday: 4:00PM – 8:00PM

International Normalized Ratio (INR)

For patients who are on Coumadin (also known as Warfarin). These patients are at an increased risk of forming a blood clot or for patients who have experienced a blood clot recently. While these patients are on Coumadin they will be required to have their blood checked on a frequent basis. Referral needed from your Family Physician’s office.

Note: Hours may vary

Monday to Thursday: 9:00AM – 12:00PM

Friday: 1:00PM – 4:00PM.

Never Too Late Seniors Fitness Program

Physical activity at any age is important and has many benefits. Never Too Late is a popular Kinesiologist- supervised exercise program offered at the Willett Hospital. It is a 1 hour class and programs are tailored to individual needs. Referral from Family Physician’s Office preferred but not necessary.

Cost: $35 per month for 2 times per week or $50 per month 3 times per week

Monday and Wednesday: 9:30AM, 11:00AM, and 12:30PM

Friday: 9:30AM

(Please note that Schedule subject to change based on numbers.)

Ontario Telemedicine Network (OTN)

Telemedicine uses video cameras, Store Forward software and monitors to connect you to specialists who are not located near you, reducing the need to travel to receive care. You will be able to see, hear and talk to a doctor or other health care professional. A telemedicine appointment is just like a regular appointment; only the specialist you will be seeing and speaking with is on a monitor. Referral needed from your Family Physician’s office.

Benefits:

To access a specialist from anywhere in Ontario in a timely manner

To receive care closer to your home

To reduce travel to appointments, saving time and money

Pharmacist

Our Pharmacists work with our patients and provide health-related consultations and specialty health care services and advice. The goal is to help improve the quality of life for our patients. At PrimaCare we believe that these services play a major role in increasing access to primary care and reducing costs to the health care budget. Referral needed from your Family Physician’s office.

Some of the programs offered by our pharmacists are:

STOP Study Program (Smoking Cessation Program)

Smoking cessation counseling and support

Diabetes Education and Management (Certified Diabetes Educator on team)

Pain Management Program

Medication Reviews & Medication Management

Medication Reconciliation (e.g. updating medication lists with hospital, pharmacies, etc.)

INR Management

Drug Information

Tuesday and Thursday: 9:00AM – 4:30PM

Call us today at 519.442.9834 to find out about upcoming programs.

Social Work

Assist clients in dealing with mental health challenges by delivering counseling, community services and social support programs. Referral needed from your Family Physician’s office.

This is achieved through:

Counseling and psychotherapy

Educating others on the impact of social and environmental factors

Developing, promoting, and delivering programs in collaboration with other professions

Monday to Friday: 9:30AM – 3:00PM

One day a week in Ayr.

What our patients are saying…

  • An excellent and valuable clinic. Everybody was great with respect to my health & professional on what is best for me. They were very polite & courteous.
    bp-clinic
    Blood Pressure Clinic
    Happy patient
  • I can honestly say that the session has improved my day to day life. I would definitely recommend the session to others. I’d love to come for more sessions.
    stress-management
    Stress Management Group
    Thankful client
  • I loved this course, I feel like a completely different person within 4 weeks. I would recommend this course to everyone even if they do not feel stressed.
    stress-management
    Stress Management Group
    Comforted partaker
  • Great Coach. Definitely the best thing added to my life. So enjoy coming and interacting with everyone. It has given me a new lease on life – certainly adding to my health and wellbeing.
    never2late
    Never Too Late Program
    Energized participant
  • I enjoyed the experience. I loved how fast the appointment was. I loved how pleasant all the staff were.
    otn
    Ontario Telemedicine Network
    happy client

Telemedicine Clinic

Your Telemedicine appointment. Download OTN family brochure.

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